Privacy Policy
Last updated: 2026-03-19
Welcome to AiPix ("we", "us", or "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect when you access our website, create an account, upload photos, purchase services, or contact us, how we use that information, and what choices you have.
1. Information We Collect
1.1 Information you provide to us
- Account information you provide when signing up or logging in, such as your email address or third-party identity information;
- Contact details, order information, and communication records you provide when purchasing services, requesting invoices, or contacting support;
- Photos, prompts, generation settings, and preferences you voluntarily submit when using our image generation features.
1.2 Information collected automatically
- Device and log information, such as IP address, browser type, operating system, visit time, page paths, and referrer information;
- Data generated through cookies, local storage, and similar technologies for session management, preferences, analytics, and security;
- Service usage records, such as generation attempts, failed tasks, payment status, credit usage, and page interactions.
1.3 Information from third parties
If you log in or pay through third-party platforms, those providers may share limited identity, payment confirmation, or risk-control information with us according to your authorization and their policies.
2. How We Use Information
We use collected information to:
- Provide account, login, payment, credit, image generation, and download features;
- Improve model quality, platform stability, troubleshooting, and overall user experience;
- Conduct security checks, abuse prevention, fraud detection, and incident response;
- Respond to support requests, handle disputes or refunds, and send necessary service notices;
- Perform analytics, product optimization, and operational reporting where permitted by applicable law.
3. Photos and Generated Content
- Your uploaded photos and generated outputs are used to complete the services you request;
- We may retain files, task history, and thumbnails for a reasonable period so you can review past work, download results again, or resolve after-sales issues;
- We do not publicly display, advertise with, or resell your private uploaded photos without your explicit authorization;
- We may use de-identified or aggregated data for model evaluation, quality monitoring, and security analysis.
4. Sharing and Disclosure
We do not sell your personal information to unrelated third parties, except where disclosure is necessary to:
- Work with service providers that support storage, payments, authentication, logging, analytics, or content delivery;
- Comply with legal obligations, court orders, regulatory requirements, or government requests;
- Protect the rights, property, security, or safety of the platform, our users, or the public;
- Support mergers, acquisitions, restructuring, or asset transfers, provided the receiving party continues to protect your information appropriately.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Maintain login sessions and security verification;
- Remember language, region, and display preferences;
- Analyze performance and improve product experience.
You can disable or delete cookies through your browser settings, but some features may not work properly as a result.
6. Data Retention and Security
- We take reasonable technical and organizational measures to protect your information, including access controls, audit logging, encrypted transmission, and permission isolation;
- We retain data only for as long as needed to fulfill the purposes described in this policy or comply with legal obligations;
- No internet-based transmission or storage system can be guaranteed to be absolutely secure.
7. Your Rights
Subject to applicable law, you may have the right to:
- Access, correct, or update your account information;
- Request deletion of certain content or closure of your account;
- Withdraw consent or restrict certain processing activities;
- Contact us with questions, complaints, or requests related to personal data.
8. Children's Privacy
If you are a minor, please use this service with the consent and guidance of a parent or legal guardian. If we learn that we collected personal information from a minor without proper authorization, we will handle it in accordance with applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time based on product changes, legal requirements, or operational needs. Updated versions will be posted on this page, and material changes may be highlighted through reasonable notice.
10. Contact Us
If you have any questions, suggestions, or privacy-related requests, please contact us: