Contact Us
Thank you for using AiPix. If you experience any issues, would like to share feedback, discuss business cooperation, request a refund review, or make a privacy-related request, please reach out to our team.
Support Channels
We Can Help With
- Account login, registration, or verification issues;
- Payment failures, duplicate charges, or missing credits;
- Image generation failures, abnormal outputs, or download problems;
- Refund requests, order verification, and after-sales support;
- Privacy, data deletion, compliance, and copyright-related questions;
- Brand partnerships, channel partnerships, and business inquiries.
What to Include in Your Message
To help us resolve your issue faster, please include as much of the following information as possible:
- Your registered email address or account identifier;
- Relevant order number or payment time;
- Time of occurrence, screenshots, and any error messages;
- For generation issues, related task details or output descriptions.
We will review your message and respond as soon as reasonably possible.